Have questions about ONYX MODE? Learn more about our handcrafted collections, artisan sourcing, brass jewelry, wellness essentials, shipping, and shopping experience.
What is ONYX MODE?
ONYX MODE is a lifestyle brand offering handcrafted accessories and wellness essentials Made in Africa. Made to Elevate. Founded in 2018, ONYX MODE was created to connect people to culture through meaningful pieces, artisan craftsmanship, and intentional design.
We travel back and forth to Africa to source products, build relationships, and in some cases work alongside makers to bring unique collections to our community.
What makes ONYX MODE different?
At ONYX MODE, we believe products should tell a story.
Unlike mass-produced goods, many of our pieces are sourced directly through artisan relationships and selected in limited quantities. We focus on quality, cultural connection, craftsmanship, and timeless style.
Many items are only available in small batches and may not return once sold out.
Where do your products come from?
Our collections include products sourced across Africa, with many pieces connected to artisans and makers in places such as Ghana, Kenya, South Africa, and beyond.
Each collection is curated with intention to celebrate craftsmanship, heritage, and elevated everyday style.
Are your products authentic?
Yes. Authenticity is important to us.
We prioritize sourcing directly and intentionally select pieces that reflect craftsmanship, culture, and quality. Because our products are handmade, slight variations may occur and are part of what makes each piece unique.
Is your brass jewelry real brass?
Yes. Many of our jewelry pieces are crafted using brass.
Brass is traditionally made from copper and zinc and is loved for its rich gold appearance, durability, and timeless style. Brass develops character over time and can be polished to maintain its shine.
How do I care for brass jewelry?
To keep your brass jewelry looking beautiful and maintain its natural shine:
• Store in a dry place when not in use
• Avoid prolonged exposure to moisture and humidity
• Remove before swimming, showering, or applying lotions, perfumes, or oils
• Polish gently with a soft jewelry cloth as needed
• Use a brass cleaner occasionally to restore the natural luster and shine of the brass
Brass naturally develops character over time, creating a beautiful patina that many customers love. Regular care can help maintain its original finish if preferred.
Are your head wraps pre-tied?
No. Our head wraps are designed to allow versatility and personal styling.
Most wraps can be styled in multiple ways for everyday wear, special occasions, and protective styling.
What makes African black soap different?
Traditional African black soap is made using natural ingredients and generations of skincare knowledge.
Our black soap is selected for its cleansing properties and traditional roots while maintaining the authentic experience customers love.
How do I use shea butter?
Apply a small amount to clean skin and massage until absorbed.
Shea butter can be used daily to help lock in moisture and is commonly used on hands, elbows, knees, feet, and dry areas.
Do you offer new arrivals often?
Yes. New arrivals are released throughout the year based on sourcing trips, artisan availability, seasonal collections, and special drops.
Join our email list so you never miss new releases.
Do you ship across the United States?
Yes. We ship nationwide so customers can enjoy ONYX MODE from anywhere in the U.S.
Shipping timelines may vary during events, launches, and seasonal demand.
Can I shop ONYX MODE in person?
Yes.
ONYX MODE regularly appears at pop-ups, markets, and community events throughout Jacksonville and surrounding areas.
Follow us on social media or join our email list to stay updated.
Why do customers love ONYX MODE?
Customers love ONYX MODE for the combination of culture, quality, craftsmanship, and connection.
From brass jewelry and head wraps to wellness essentials and artisan accessories, our goal is to help people wear and experience something meaningful.
Why does ONYX MODE travel to Africa to source products?
ONYX MODE was founded after a life-changing trip to South Africa in 2018. Today, we continue traveling to Africa to build relationships, source intentionally, and discover pieces that reflect craftsmanship, culture, and elevated style.
What types of products does ONYX MODE sell?
ONYX MODE offers African-inspired accessories and cultural lifestyle pieces including brass jewelry, cowrie shell jewelry, beaded jewelry, head wraps, Ankara accessories, bags, and curated artisan goods.
Is ONYX MODE a Black-owned business?
Yes. ONYX MODE is a Black-owned business founded by Antoinette (Onyx) Sullivan with a mission to connect people to culture through thoughtfully sourced accessories and meaningful design.
Why choose brass jewelry?
Brass jewelry is loved for its rich gold appearance, durability, and timeless style. Many customers choose brass because it makes a statement while remaining versatile for everyday wear.
What is the meaning behind cowrie shell jewelry?
Cowrie shells have long been associated with abundance, prosperity, protection, and cultural significance across many African traditions. Today, they remain a meaningful and timeless design element.
Are your products good for gifting?
Yes. ONYX MODE pieces are popular for birthdays, anniversaries, holidays, graduations, self-care gifts, and meaningful cultural gifts.
Are ONYX MODE products limited edition?
Many ONYX MODE collections are sourced in limited quantities and may not return once sold out due to artisan availability and sourcing schedules.
How do I style African-inspired accessories?
African-inspired accessories can elevate everyday looks or special occasion outfits. Brass jewelry, head wraps, and statement pieces pair beautifully with both casual and elevated styles.
Does ONYX MODE offer unique accessories you cannot find everywhere?
Yes. Many of our products are discovered during sourcing trips and selected in small quantities, helping customers find pieces that feel distinctive and meaningful.
How do I choose the right brass jewelry?
Consider your personal style, preferred statement level, and whether you want everyday pieces or bold accessories. Adjustable and handcrafted designs offer flexibility and individuality.
Why do customers shop ONYX MODE?
Customers shop ONYX MODE for authentic sourcing, meaningful design, artisan craftsmanship, and accessories inspired by Africa and made to elevate.
Does ONYX MODE restock sold out products?
Some products return, but many are sourced in limited quantities. Joining our email list is the best way to hear about restocks and new arrivals.
Questions? Contact us anytime at info@onyxmode.com
