Question 1

What is ONYX MODE?

Accepted Answer

ONYX MODE is a lifestyle brand offering African-inspired accessories, brass jewelry, head wraps, wellness essentials, and cultural lifestyle pieces made to elevate everyday style.

Question 2

What makes ONYX MODE different?

Accepted Answer

ONYX MODE focuses on authentic sourcing, cultural storytelling, artisan craftsmanship, and limited-quantity pieces inspired by Africa.

Question 3

Where do ONYX MODE products come from?

Accepted Answer

ONYX MODE sources products through relationships with artisans and makers across Africa, including Ghana, Kenya, South Africa, and beyond.

Question 4

Is ONYX MODE a Black-owned business?

Accepted Answer

Yes. ONYX MODE is a Black-owned business founded by Antoinette Sullivan and based in Jacksonville, Florida.

Question 5

Is your brass jewelry real brass?

Accepted Answer

Yes. Many ONYX MODE jewelry pieces are crafted using brass, a durable metal alloy traditionally made from copper and zinc with a warm gold-like finish.

Question 6

How do I care for brass jewelry?

Accepted Answer

Store brass jewelry in a dry place, avoid prolonged moisture, remove before swimming or applying products, and polish gently with a soft jewelry cloth when needed.

Question 7

What types of products does ONYX MODE sell?

Accepted Answer

ONYX MODE offers brass jewelry, cowrie shell jewelry, beaded jewelry, head wraps, Ankara accessories, bags, shea butter, African black soap, body oils, incense, sage, and curated cultural goods.

Question 8

Are ONYX MODE products handmade?

Accepted Answer

Many ONYX MODE products are handmade or artisan-made. Slight variations may occur, making each piece unique.

Question 9

Are ONYX MODE products limited edition?

Accepted Answer

Many ONYX MODE products are sourced in limited quantities and may not return once sold out due to artisan availability and sourcing schedules.

Question 10

Are your head wraps pre-tied?

Accepted Answer

No. ONYX MODE head wraps are not pre-tied, allowing customers to style them in multiple ways for everyday wear, special occasions, and protective styling.

Question 11

What makes African black soap different?

Accepted Answer

African black soap is traditionally made with natural ingredients and is valued for its deep cleansing properties and cultural roots in African skincare.

Question 12

How do I use shea butter?

Accepted Answer

Apply a small amount of shea butter to clean skin and massage until absorbed. It can be used daily on dry areas such as hands, elbows, knees, and feet.

Question 13

Do you ship across the United States?

Accepted Answer

Yes. ONYX MODE ships nationwide throughout the United States.

Question 14

Can I shop ONYX MODE in person?

Accepted Answer

Yes. ONYX MODE appears at pop-ups, markets, and community events throughout Jacksonville, Florida and surrounding areas.

Question 15

Why do customers shop ONYX MODE?

Accepted Answer

Customers shop ONYX MODE for authentic African-inspired accessories, meaningful design, artisan craftsmanship, cultural storytelling, and elevated everyday style.

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